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Frontier Fiber 7 Gig vs Verizon Fios : 142 Highlights & 69 Differences — So, Which Internet Service Provider Actually Works Better

Wondering which fiber internet is better for gaming? We break down speed, optimization, and real-world usage for you. Which one saves time and hassle? This Frontier Fiber 7 Gig vs Verizon Fios comparison dives into encryption standard, parental control availability, vpn compatibility & multilingual support availability, speed, support, and more.

78 Points
Frontier Internet
Frontier Internet
Frontier Fiber 7 Gig
Frontier Fiber 7 Gig
60 Points
Verizon Fios
vs

Highlights 158

No extras. Just what matters.
78 Points
vs
60 Points

Why is Frontier Fiber 7 Gig better than Verizon Fios ?

Scroll down for more facts

Frontier Fiber 7 Gig vs Verizon Fios: Which Fiber Internet Service Reigns Supreme?

When deciding between Frontier Fiber 7 Gig and Verizon Fios, customers encounter two reputable fiber-optic broadband services aimed at residential users who demand strong, reliable connectivity for streaming, gaming, and working from home. Both offer fiber-optic broadband with symmetrical download and upload speeds, professional installation options, and support for numerous connected devices. However, fundamental differences exist in their network architectures, speed tiers, hardware offerings, and contract flexibility. Frontier Fiber 7 Gig targets large households and heavy users with blazing-fast speeds up to 5 Gbps symmetrical, modern WiFi 7 technology, and a generous data usage policy, whereas Verizon Fios presents a solid choice for smaller households or urban users with up to 2 Gbps speeds on a proven, mature network enhanced by superior uptime and customer support.

Frontier Fiber 7 Gig: The Future-Proof Powerhouse for Heavy Internet Usage

Standing out for its cutting-edge technology, Frontier Fiber 7 Gig pushes fiber broadband speed boundaries by delivering up to 5 Gbps symmetrical speeds, which easily trounce Verizon's 2 Gbps ceiling. This service boasts remarkable 7000 Mbps max burst speeds and 98% speed consistency, ensuring virtually uninterrupted high-speed connectivity, ideal for intensive gaming, 4K streaming, and large file transfers. Latency is impressively low at 10 ms, contributing to superior gaming and VPN performance.

Technologically, Frontier's network infrastructure is newer (5 years old), featuring a robust mesh network topology with mesh architecture that enhances coverage and QoS. Its hardware bundle includes a state-of-the-art WiFi 7 router supporting tri-band frequencies (2.4 GHz, 5 GHz, and 6 GHz) along with 10 Gbps Ethernet ports, delivering high throughput for wired devices. The service covers more than 100 connected devices efficiently, making it a fantastic pick for large families or tech-heavy households.

Frontier's data usage policy admirably supports heavy users with unlimited data and throttling only triggered beyond 1 TB at still very fast speeds (7 Gbps), paired with a strict fair-use policy. The package includes a strong SLA and SLA compensation commitment for uptime and performance guarantees, reflecting Frontier's confidence in its network robustness. Zero installation fee with professional setup and a concise 60-minute installation duration further sweetens the deal.

Security isn't neglected, either, with strong AES-256 encryption and rigorous privacy policies, positioning Frontier as a solid choice for users who prioritize both speed and security.

Currently available with an attractive promotional price of $0 at Frontier.com, this plan represents tremendous value for the speeds and features offered.

Verizon Fios: A Dependable Fiber Option for Moderate-Speed and Smaller Households

Verizon Fios offers a dependable fiber internet service featuring speeds up to 2 Gbps symmetrical, which comfortably serves many residential users, including those with moderate streaming or gaming demands. Typical latency of 15 ms and a speed consistency score of 88.5% make it a solid contender for everyday internet needs. Although peak speeds and bursts are less aggressive than Frontier's, Verizon excels in network stability.

Infrastructure-wise, Verizon Fios runs on a hybrid architecture combining fiber and cable technology and a mature network that has operated for around 15 years. It benefits from an impressive 99.9% uptime and perfect peak-hour reliability, which translates to fewer disruptions during critical times. While lacking a dedicated SLA or compensation plan, the network's consistency remains a strong selling point.

User hardware consists of a WiFi 6 router equipped with dual bands (2.4 GHz and 5 GHz) and basic 1 Gbps Ethernet ports. Optional mesh nodes are available as add-on devices, though the equipment rental fee of $18/month adds to the ongoing costs. However, Verizon supports a wide range of property types, including apartments and condos, making it accessible in various urban environments.

The installation process involves a professional setup with a longer 180-minute duration, but with no charges for the service. Verizon provides robust customer support known for high quality and fast resolution times, accessible via phone, live chat, and social media platforms.

Verizon Fios offers month-to-month contracts with no early termination fees, providing flexibility for customers who may not want long commitments. Pricing starts around $34.99/month at Verizon.com, which may be more appealing to budget-conscious households requiring consistent gigabit speeds without the demand for ultrafast throughput.

A Snapshot of Strengths

Frontier Fiber 7 Gig is the undisputed leader in raw speed and next-generation WiFi technology, perfectly suited for tech-heavy, large households craving multi-gigabit performance and advanced networking gear included at no extra cost. On the other hand, Verizon Fios excels with superior uptime, impressive customer support, and contract flexibility, targeting moderate users who prioritize stable connections and responsiveness over peak speeds.

Bottom Line: Which Fiber Internet Should You Pick?

For those who require lightning-fast internet with excellent gaming and streaming performance alongside a modern WiFi 7 router and generous data allowances, Frontier Fiber 7 Gig stands out as the better option. Conversely, if your household is smaller with moderate speed requirements and you value strong customer support and stable uptime backed by a flexible contract, Verizon Fios offers a compelling, trusted experience without contract penalties.

Ultimately, Frontier Fiber 7 Gig represents the best choice for users eager to future-proof their home network with ultra-high speeds and comprehensive features. At the same time, Verizon Fios appeals to those seeking consistent, affordable fiber broadband with excellent service reliability and support.

Verdict

  • Winner: Frontier Fiber 7 Gig - Offers superior multi-gig speeds, state-of-the-art WiFi 7 hardware included, strong SLA protections, and value-packed unlimited data, making it ideal for high-demand households.
  • Runner-up: Verizon Fios - Provides very reliable gigabit speeds, better uptime guarantees, and excellent customer service with flexible contract terms suited for smaller homes or users prioritizing stability over extreme speed.

Comparisons 22

Two enter. One leaves your cart.

Price comparisons

(✱) Prices may be changed at any time without further notice.

Related comparisons 22

Because one duel is never enough.

Comparisons & Facts 158

Side by side. The numbers. The features. No drama.

Want clarity before you subscribe? This Frontier Fiber 7 Gig vs Verizon Fios breakdown focuses on encryption standard, parental control availability, vpn compatibility & multilingual support availability, features, and what users wish they knew earlier.

General Information 12

Max Supported Devices

How many devices are supported?

95 Frontier Fiber 7 Gig 0 Votes 100+

38 Verizon Fios 0 Votes 10+

Frontier Fiber 7 Gig
vs
Verizon Fios
Max Supported Devices

Frontier Fiber 7 Gig supports 100+ maximum devices, while Verizon Fios supports 10+ devices. Frontier Fiber 7 Gig offers greater capacity for numerous connected devices simultaneously.

Indicates how many devices can be connected without performance drops.

Network Architecture Overview

What is the network architecture overview?

70 Frontier Fiber 7 Gig 0 Votes Mesh

58 Verizon Fios 0 Votes Hybrid

Frontier Fiber 7 Gig
vs
Verizon Fios
Network Architecture Overview

Frontier Fiber 7 Gig uses a Mesh network architecture overview, compared to Verizon Fios which employs a Hybrid architecture. Frontier Fiber 7 Gig's mesh approach can offer more consistent coverage.

An overview of the network architecture, indicating its structure and layout.

Use Case Type

What is the use case type?

95 Frontier Fiber 7 Gig 0 Votes Streaming|Gaming|Work-from-home

63 Verizon Fios 0 Votes Streaming, Gaming, Work-from-home, Browsing

Frontier Fiber 7 Gig
vs
Verizon Fios
Use Case Type

Frontier Fiber 7 Gig lists use case types as streaming, gaming, and work-from-home, while Verizon Fios adds general browsing to its supported uses. Both cater to common high-demand activities.

Describes the ideal intended usage scenarios.

Service Type

What is the service type?

30 Frontier Fiber 7 Gig 0 Votes Residential

18 Verizon Fios 0 Votes Residential

Frontier Fiber 7 Gig
Frontier Fiber 7 Gig

This is a Residential service type, primarily catering to household users and their personal internet needs.

Defines the general classification of the ISP plan.

User Profile Recommendation

What is the recommended profile for the user?

90 Frontier Fiber 7 Gig 0 Votes Based on Usage

78 Verizon Fios 0 Votes Based on Usage

Verizon Fios
Verizon Fios

User profile recommendations are Based on Usage, meaning suggestions for services or features are tailored to how an individual uses their internet. This helps customize the user experience over time.

The personalized recommendation for selecting the best service provider based on user-specific factors.

Ideal Environment

What is the ideal environment for the service?

100 Frontier Fiber 7 Gig 0 Votes Indoor|Outdoor

48 Verizon Fios 0 Votes Indoor

Frontier Fiber 7 Gig
vs
Verizon Fios
Ideal Environment

The ideal environment for Frontier Fiber 7 Gig is indoor and outdoor, while Verizon Fios is designed for indoor use only. Frontier Fiber 7 Gig offers more flexibility for diverse property setups.

The recommended environment for optimal service performance.

Service Tier Name

What is the service tier name?

75 Frontier Fiber 7 Gig 0 Votes Fiber 7 Gig

65 Verizon Fios 0 Votes 300/300 Mbps, 500/500 Mbps, Gigabit Connection, 2 Gigabyte Connection

Frontier Fiber 7 Gig
vs
Verizon Fios
Service Tier Name

Frontier Fiber 7 Gig is offered as 'Fiber 7 Gig', in contrast to Verizon Fios which provides multiple tiers like 300/300 Mbps, 500/500 Mbps, Gigabit, and 2 Gigabyte connections. Frontier Fiber 7 Gig provides a single, high-speed tier.

Identifies the marketing or tier label of the ISP plan.

Connection Type

What is the connection type?

100 Frontier Fiber 7 Gig 0 Votes Fiber

88 Verizon Fios 0 Votes Fiber

Indicates the medium used to deliver the internet connection.

Service Category

What is the service category?

70 Frontier Fiber 7 Gig 0 Votes Broadband

68 Verizon Fios 0 Votes Broadband

Shows the broader service classification.

Target Customer Segment

What is the target customer segment?

40 Frontier Fiber 7 Gig 0 Votes Families

38 Verizon Fios 0 Votes Individuals, Families, Enterprises

Frontier Fiber 7 Gig
vs
Verizon Fios
Target Customer Segment

Frontier Fiber 7 Gig targets families, whereas Verizon Fios caters to individuals, families, and enterprises, offering broader appeal across different user types.

Defines who the plan is targeted toward.

Supported Property Types

What property types are supported?

20 Frontier Fiber 7 Gig 0 Votes Home

28 Verizon Fios 0 Votes Home, Apartment, Office, Retail

Frontier Fiber 7 Gig
vs
Verizon Fios
Supported Property Types

Frontier Fiber 7 Gig supports home property types, whereas Verizon Fios extends its support to homes, apartments, offices, and retail spaces. Verizon Fios is suitable for a wider range of locations.

Indicates which property types the ISP supports.

Max Supported Users

How many users are supported?

90 Frontier Fiber 7 Gig 0 Votes 100+

48 Verizon Fios 0 Votes 10+

Frontier Fiber 7 Gig
vs
Verizon Fios
Max Supported Users

Frontier Fiber 7 Gig supports 100+ maximum users, significantly more than Verizon Fios which supports 10+ users. Frontier Fiber 7 Gig is better suited for very large households or small businesses.

Shows how many simultaneous users the plan can reasonably support.

Service Availability 9

Address Verification Method

What is the address verification method?

40 Frontier Fiber 7 Gig 0 Votes On-site check

58 Verizon Fios 0 Votes Database lookup, On-site check

Frontier Fiber 7 Gig
vs
Verizon Fios
Address Verification Method

Frontier Fiber 7 Gig uses an on-site check for address verification, while Verizon Fios uses both database lookup and on-site checks. Verizon Fios provides more verification methods.

Method used to confirm serviceability.

Service Activation Eligibility

Is the service activation eligible?

70 Frontier Fiber 7 Gig 0 Votes Conditional

18 Verizon Fios 0 Votes Available

Frontier Fiber 7 Gig
vs
Verizon Fios
Service Activation Eligibility

Frontier Fiber 7 Gig's service activation eligibility is conditional, but Verizon Fios states it is available. Verizon Fios might offer a simpler path to service activation.

Whether the service is eligible for activation in a particular area or under certain conditions.

Coverage Region

What is the coverage region?

70 Frontier Fiber 7 Gig 0 Votes National

28 Verizon Fios 0 Votes Urban

Frontier Fiber 7 Gig
vs
Verizon Fios
Coverage Region

Frontier Fiber 7 Gig provides national coverage, while Verizon Fios is available in urban regions. Frontier Fiber 7 Gig may be accessible to a broader geographical customer base.

The geographical area where the service is available.

Availability Type

What is the availability type?

60 Frontier Fiber 7 Gig 0 Votes Regional

48 Verizon Fios 0 Votes Regional

Specifies the scale of availability.

Building Type Support

What building types are supported?

50 Frontier Fiber 7 Gig 0 Votes Single-family home

35 Verizon Fios 0 Votes Single-family home, Apartment, Condo

Frontier Fiber 7 Gig
vs
Verizon Fios
Building Type Support

Frontier Fiber 7 Gig supports single-family homes, while Verizon Fios extends its support to single-family homes, apartments, and condos. Verizon Fios offers wider compatibility for various residential building types.

Lists property structures that can be serviced.

Port Availability

Is there port availability?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Indicates whether a physical port or connection line already exists at the address.

Service Qualification Requirement

What is the service qualification requirement?

70 Frontier Fiber 7 Gig 0 Votes Conditional

28 Verizon Fios 0 Votes Available

Frontier Fiber 7 Gig
vs
Verizon Fios
Service Qualification Requirement

Frontier Fiber 7 Gig has a conditional service qualification requirement, unlike Verizon Fios which states it is available. Verizon Fios might have a more straightforward qualification process.

The conditions or criteria that need to be met to qualify for the service.

Infrastructure Requirement

What is the infrastructure requirement?

100 Frontier Fiber 7 Gig 0 Votes Fiber Optic

68 Verizon Fios 0 Votes Fiber Optic

The necessary infrastructure required for the service to be available.

Distance Limitation

What is the distance limitation?

5,000 ft 0 Votes
Frontier Fiber 7 Gig

Who knows? 0 Votes Verizon Fios (Help us out by suggesting one!)

Frontier Fiber 7 Gig
vs
Verizon Fios
Distance Limitation

Frontier Fiber 7 Gig has a distance limitation of 5000 ft, whereas this information is not available for Verizon Fios. Customers with specific distance concerns might prefer Frontier Fiber 7 Gig if that distance is sufficient.

Maximum supported distance from the network node or tower.

Network Technology 12

IPv6 Support

Is IPv6 supported?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Verizon Fios
Verizon Fios

IPv6 is supported, which is the latest version of the Internet Protocol designed to address the increasing number of devices requiring internet access. This ensures future compatibility and efficient network routing.

Indicates the ISP supports IPv6 addressing.

Primary Technology

What is the primary technology?

90 Frontier Fiber 7 Gig 0 Votes Fiber

88 Verizon Fios 0 Votes Fiber

Frontier Fiber 7 Gig
Frontier Fiber 7 Gig

The primary technology for this internet service is Fiber, utilizing fiber optic cables for superior speed, reliability, and bandwidth.

The main technology used to deliver the service.

Network Topology

What is the network topology?

85 Frontier Fiber 7 Gig 0 Votes GPON, XGS-PON

68 Verizon Fios 0 Votes GPON, XGS-PON

Frontier Fiber 7 Gig
Frontier Fiber 7 Gig

The network utilizes GPON (Gigabit Passive Optical Network) and XGS-PON (10 Gigabit Symmetrical Passive Optical Network) technologies. These are advanced fiber optic network topologies designed for high-speed, symmetrical data transmission.

Describes the structural layout of the network.

Secondary Technology

What is the secondary technology?

0 Frontier Fiber 7 Gig 0 Votes None

48 Verizon Fios 0 Votes Cable

Frontier Fiber 7 Gig
vs
Verizon Fios
Secondary Technology

Frontier Fiber 7 Gig has no secondary technology, whereas Verizon Fios includes Cable as a secondary technology. Frontier Fiber 7 Gig focuses solely on its primary fiber connection.

Any supplementary technology supporting service delivery.

Last-Mile Technology

What is the last-mile technology?

100 Frontier Fiber 7 Gig 0 Votes Fiber-to-the-home

88 Verizon Fios 0 Votes Fiber-to-the-home

Technology used between network node and the customer's premises.

Backbone Technology

What is the backbone technology used?

100 Frontier Fiber 7 Gig 0 Votes Fiber Optic

78 Verizon Fios 0 Votes Fiber Optic

The core infrastructure technology that carries data across the network.

Supported Network Protocols

What network protocols are supported?

50 Frontier Fiber 7 Gig 0 Votes PPPoE, DHCP, Static IP

53 Verizon Fios 0 Votes DHCP, Static IP

Frontier Fiber 7 Gig
vs
Verizon Fios
Supported Network Protocols

Frontier Fiber 7 Gig supports PPPoE, DHCP, and Static IP protocols, while Verizon Fios supports DHCP and Static IP. Frontier Fiber 7 Gig offers broader protocol support.

Network protocols supported by the ISP.

IPv4 Support

Is IPv4 supported?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Indicates the ISP supports IPv4 addressing.

Dual-Stack Support

Is dual-stack supported?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Shows if IPv4 and IPv6 run simultaneously.

Channel Bonding Support

Is channel bonding supported?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Whether multiple channels can be combined to increase throughput.

Modulation Standard

What is the modulation standard?

90 Frontier Fiber 7 Gig 0 Votes OFDM

88 Verizon Fios 0 Votes OFDM

Indicates the encoding method for transmitting data.

Fiber Node Distance

What is the fiber node distance?

1,000 ft 0 Votes
Frontier Fiber 7 Gig
200 ft 0 Votes
Verizon Fios

Frontier Fiber 7 Gig
vs
Verizon Fios
Fiber Node Distance

Frontier Fiber 7 Gig has a fiber node distance of 1000 ft, which is significantly more than Verizon Fios at 200 ft. Verizon Fios has fiber nodes closer to the customer, potentially indicating higher density or shorter runs.

Distance from customer to fiber node, affecting performance.

Speed & Performance 15

4K Streaming Performance Rating

What is the 4K streaming performance rating?

100 Frontier Fiber 7 Gig 0 Votes Excellent

88 Verizon Fios 0 Votes Excellent

Frontier Fiber 7 Gig
Frontier Fiber 7 Gig

The service boasts an Excellent rating for 4K streaming performance, guaranteeing a seamless and high-quality viewing experience for ultra-high-definition content.

Verizon Fios
Verizon Fios

The 4K streaming performance is rated as Excellent, indicating that the service can reliably handle ultra-high-definition video content without buffering. This is ideal for entertainment enthusiasts with 4K displays.

Rates performance for 4K video streaming.

Max Burst Speed

What is the max burst speed?

7,000 Mbps 1 Votes
Frontier Fiber 7 Gig

Who knows? 0 Votes Verizon Fios (Help us out by suggesting one!)

Frontier Fiber 7 Gig
vs
Verizon Fios
Max Burst Speed

Frontier Fiber 7 Gig offers a maximum burst speed of 7000 Mbps, but this metric is unavailable for Verizon Fios. Frontier Fiber 7 Gig is better for users needing high-speed bursts.

Temporary boosted speeds available during short bursts.

That 7000 Mbps max burst speed on Frontier is absolutely incredible. It really makes a huge difference for those large file downloads and intense gaming sessions, making it the clear winner for me.

See more

Download Speed

What is the download speed?

10 Frontier Fiber 7 Gig 0 Votes Up to 5 GB

68 Verizon Fios 0 Votes 200-500 Mbps, 1 GB, 2 GB

Frontier Fiber 7 Gig
vs
Verizon Fios
Download Speed

Frontier Fiber 7 Gig advertises download speeds of up to 5 GB, while Verizon Fios offers various tiers like 200-500 Mbps, 1 GB, and 2 GB. Frontier Fiber 7 Gig offers a single, very high-speed download option.

Maximum downstream bandwidth offered.

Typical Evening Speed

What is the typical evening speed?

5,000 Mbps 0 Votes
Frontier Fiber 7 Gig

Who knows? 0 Votes Verizon Fios (Help us out by suggesting one!)

Frontier Fiber 7 Gig
vs
Verizon Fios
Typical Evening Speed

Frontier Fiber 7 Gig reports a typical evening speed of 5000 Mbps, while this information is not available for Verizon Fios. Frontier Fiber 7 Gig provides more transparency regarding real-world performance during peak hours.

Expected average speed during peak usage hours.

Packet Loss Rate

What is the packet loss rate?

100 Frontier Fiber 7 Gig 0 Votes None

38 Verizon Fios 0 Votes Low

Frontier Fiber 7 Gig
vs
Verizon Fios
Packet Loss Rate

Frontier Fiber 7 Gig reports no packet loss rate, in contrast to Verizon Fios which has a low packet loss rate. Frontier Fiber 7 Gig implies a more reliable connection for consistent data transfer.

The rate at which data packets are lost during transmission across the network.

Gaming Performance Rating

What is the gaming performance rating?

100 Frontier Fiber 7 Gig 0 Votes Excellent

88 Verizon Fios 0 Votes Excellent

Verizon Fios
Verizon Fios

The gaming performance rating is Excellent, signifying that the service provides low latency and high stability crucial for competitive online gaming. This ensures a smooth and responsive gaming experience.

Rates suitability for online gaming.

Cloud Backup Performance

What is the cloud backup performance?

100 Frontier Fiber 7 Gig 0 Votes Excellent

88 Verizon Fios 0 Votes Excellent

Verizon Fios
Verizon Fios

Cloud backup performance is rated as Excellent, meaning data can be uploaded and downloaded to cloud storage services quickly and reliably. This is important for users relying on cloud solutions for data storage and recovery.

Evaluates performance for cloud data transfers.

Latency

What is the latency?

10 ms 1 Votes
Frontier Fiber 7 Gig
15 ms 0 Votes
Verizon Fios

Frontier Fiber 7 Gig
vs
Verizon Fios
Latency

Frontier Fiber 7 Gig boasts a latency of 10 ms, which is lower than Verizon Fios's 15 ms. Lower latency with Frontier Fiber 7 Gig can provide a more responsive online experience, especially for gaming.

Measures responsiveness of the network.

As a hardcore gamer, low latency is non-negotiable for me. Frontier's 10ms ping is a significant advantage over Verizon's 15ms; it truly impacts the responsiveness of online games.

See more

Upload Speed

What is the upload speed?

10 Frontier Fiber 7 Gig 0 Votes Up to 5 GB

78 Verizon Fios 0 Votes 200-500 Mbps, 1 GB, 2 GB

Frontier Fiber 7 Gig
vs
Verizon Fios
Upload Speed

Frontier Fiber 7 Gig advertises upload speeds of up to 5 GB, while Verizon Fios offers various tiers like 200-500 Mbps, 1 GB, and 2 GB. Frontier Fiber 7 Gig provides a single, very high-speed upload option.

Maximum upstream bandwidth offered.

Real-World Throughput

What is the real-world throughput?

6,500 Mbps 0 Votes
Frontier Fiber 7 Gig

Who knows? 0 Votes Verizon Fios (Help us out by suggesting one!)

Frontier Fiber 7 Gig
vs
Verizon Fios
Real-World Throughput

Frontier Fiber 7 Gig has a real-world throughput of 6500 Mbps, but this metric is unavailable for Verizon Fios. Frontier Fiber 7 Gig offers clear data on expected throughput.

Average measured throughput during everyday usage.

Jitter

What is the jitter?

5 ms 0 Votes
Frontier Fiber 7 Gig
5 ms 0 Votes
Verizon Fios

Variation in latency, relevant for voice and gaming.

Peak Hour Performance

What is the peak hour performance?

100 Frontier Fiber 7 Gig 0 Votes Excellent

88 Verizon Fios 0 Votes Excellent

Indicates service consistency during peak usage.

Data & Usage 12

Network Management Policy

What is the network management policy?

90 Frontier Fiber 7 Gig 0 Votes QoS

88 Verizon Fios 0 Votes QoS

The approach or strategy used to manage network traffic and ensure optimal performance.

Peak and Off-Peak Quota

What is the peak and off-peak quota?

30 Frontier Fiber 7 Gig 0 Votes Unified Quota

38 Verizon Fios 0 Votes Unified Quota

Frontier Fiber 7 Gig
Frontier Fiber 7 Gig

The service uses a Unified Quota system, meaning data usage is measured against a single quota regardless of whether it's during peak or off-peak hours.

Verizon Fios
Verizon Fios

The service operates on a Unified Quota system for peak and off-peak data usage, meaning there are no separate allowances for different times of the day. This simplifies data management for users.

The difference in data usage allocation during peak and off-peak hours.

Heavy-Use Suitability

What is the heavy-use suitability?

100 Frontier Fiber 7 Gig 0 Votes Heavy Users

88 Verizon Fios 0 Votes Heavy Users

Frontier Fiber 7 Gig
Frontier Fiber 7 Gig

The service is designed for Heavy Users, catering to households or businesses with high data consumption, multiple concurrent streams, and intensive online activities.

Verizon Fios
Verizon Fios

The service is designed for Heavy Users, catering to households or individuals with high data consumption, multiple connected devices, and demanding online activities like 4K streaming and extensive gaming. This indicates robust network capacity.

Indicates which user type the plan is suitable for.

Monthly Data Allowance

What is the monthly data allowance?

0 GB 0 Votes
Frontier Fiber 7 Gig

Who knows? 0 Votes Verizon Fios (Help us out by suggesting one!)

Frontier Fiber 7 Gig
vs
Verizon Fios
Monthly Data Allowance

Frontier Fiber 7 Gig has a monthly data allowance of 0 GB, implying unlimited data, whereas this information is unavailable for Verizon Fios. Frontier Fiber 7 Gig clearly caters to heavy data users without limits.

The amount of monthly data included in the plan.

Unlimited Data Availability

Is unlimited data available?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Verizon Fios
Verizon Fios

Unlimited data is available, meaning there are no data caps or overage charges for internet usage. This ensures a worry-free online experience for heavy users and households with multiple devices.

Indicates whether the plan supports unlimited data usage.

Fair Use Policy Severity

What is the fair use policy severity?

30 Frontier Fiber 7 Gig 0 Votes Strict

48 Verizon Fios 0 Votes Moderate

Frontier Fiber 7 Gig
vs
Verizon Fios
Fair Use Policy Severity

Frontier Fiber 7 Gig has a strict fair use policy severity, whereas Verizon Fios has a moderate policy severity. Verizon Fios may offer more lenient usage terms.

Indicates how aggressive the FUP restrictions are.

Usage Transparency Tools

What usage transparency tools are provided?

85 Frontier Fiber 7 Gig 0 Votes App Dashboard, Web Portal

66 Verizon Fios 0 Votes App Dashboard, Web Portal, SMS Alerts, Email Alerts

Frontier Fiber 7 Gig
vs
Verizon Fios
Usage Transparency Tools

Frontier Fiber 7 Gig provides usage transparency tools via an app dashboard and web portal, while Verizon Fios adds SMS and email alerts to these options. Verizon Fios offers more ways to track data usage.

Tools available to monitor real-time data usage.

Throttling Threshold

What is the throttling threshold?

1,000 GB 0 Votes
Frontier Fiber 7 Gig

Who knows? 0 Votes Verizon Fios (Help us out by suggesting one!)

Frontier Fiber 7 Gig
vs
Verizon Fios
Throttling Threshold

Frontier Fiber 7 Gig has a throttling threshold of 1000 GB, but this information is not available for Verizon Fios. Frontier Fiber 7 Gig provides more detail on potential throttling policies.

Data usage level at which speed reductions are applied.

Throttling Speed

What is the throttling speed?

7,000 Mbps 0 Votes
Frontier Fiber 7 Gig

Who knows? 0 Votes Verizon Fios (Help us out by suggesting one!)

Frontier Fiber 7 Gig
vs
Verizon Fios
Throttling Speed

Frontier Fiber 7 Gig specifies a throttling speed of 7000 Mbps, but this detail is unavailable for Verizon Fios. Frontier Fiber 7 Gig offers transparency on speeds even if a threshold is met.

Connection speed after throttling is triggered.

Prioritization Policy

What is the prioritization policy?

80 Frontier Fiber 7 Gig 0 Votes High Priority

38 Verizon Fios 0 Votes High Priority, Standard Priority, Low Priority

Frontier Fiber 7 Gig
vs
Verizon Fios
Prioritization Policy

Frontier Fiber 7 Gig employs a High Priority prioritization policy, while Verizon Fios uses High, Standard, and Low Priority. Frontier Fiber 7 Gig offers consistent high prioritization for its users.

Defines how the user’s traffic is prioritized during congestion.

Data Rollover Availability

Is data rollover available?

No 0 Votes Frontier Fiber 7 Gig

No 0 Votes Verizon Fios

Indicates whether unused data rolls over to the next month.

Data-Usage Notification

Are data-usage notifications available?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Indicates whether alerts are sent when usage approaches limits.

Hardware & Equipment 15

Equipment Rental Fee

What is the equipment rental fee?

80 Frontier Fiber 7 Gig 1 Votes Included in monthly cost

28 Verizon Fios 0 Votes $18

Frontier Fiber 7 Gig
vs
Verizon Fios
Equipment Rental Fee

For Frontier Fiber 7 Gig, the equipment rental fee is included in the monthly cost, unlike Verizon Fios which charges $18. Frontier Fiber 7 Gig offers a more transparent and inclusive pricing structure for equipment.

Monthly cost to rent the ISP's hardware.

I'm always looking to cut down on recurring costs, and not having to pay an extra $18 for equipment rental with Frontier is a huge benefit. That monthly fee really adds up over the year, so it makes Frontier much more appealing.

See more

Number of Mesh Nodes

How many mesh nodes are included?

70 Frontier Fiber 7 Gig 0 Votes two

8 Verizon Fios 0 Votes Optionally available as add-ons

Frontier Fiber 7 Gig
vs
Verizon Fios
Number of Mesh Nodes

Frontier Fiber 7 Gig includes two mesh nodes, while Verizon Fios offers mesh nodes optionally as add-ons. Frontier Fiber 7 Gig includes mesh coverage as a standard feature.

Number of mesh nodes bundled with the plan.

WiFi Band Support

What WiFi bands are supported?

100 Frontier Fiber 7 Gig 0 Votes 2.4 GHz|5 GHz|6 GHz

23 Verizon Fios 0 Votes 2.4 GHz, 5 GHz

Frontier Fiber 7 Gig
vs
Verizon Fios
WiFi Band Support

Frontier Fiber 7 Gig supports 2.4 GHz, 5 GHz, and 6 GHz WiFi bands, whereas Verizon Fios supports 2.4 GHz and 5 GHz. Frontier Fiber 7 Gig provides access to the newer 6 GHz band for less interference.

Lists supported wireless frequency bands.

Equipment Purchase Option

Is there an equipment purchase option?

No 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Frontier Fiber 7 Gig
vs
Verizon Fios
Equipment Purchase Option

Frontier Fiber 7 Gig does not offer an equipment purchase option, while Verizon Fios does. Verizon Fios provides the flexibility to own your equipment outright.

Indicates whether the customer can buy the equipment outright.

Router Type

What is the router type?

90 Frontier Fiber 7 Gig 0 Votes Smart Router

28 Verizon Fios 0 Votes WiFi Router

Frontier Fiber 7 Gig
vs
Verizon Fios
Router Type

Frontier Fiber 7 Gig uses a Smart Router, contrasting with Verizon Fios which provides a WiFi Router. Both offer internet connectivity, with Frontier Fiber 7 Gig's

Specifies the type of router included or supported.

Hardware Warranty

What is the hardware warranty period?

24 months 1 Votes
Frontier Fiber 7 Gig
12 months 0 Votes
Verizon Fios

Frontier Fiber 7 Gig
vs
Verizon Fios
Hardware Warranty

Frontier Fiber 7 Gig provides a hardware warranty of 24 months, which is twice as long as Verizon Fios's 12 months. Frontier Fiber 7 Gig offers extended peace of mind for equipment.

Duration of the warranty on provided hardware.

I like knowing my investments are protected for a decent amount of time. A 24-month hardware warranty from Frontier definitely gives me more peace of mind compared to Verizon's shorter 12 months, which feels a bit stingy.

See more

Gateway Device Type

What is the gateway device type?

60 Frontier Fiber 7 Gig 0 Votes Separate Modem & Router

78 Verizon Fios 0 Votes ONT Gateway

Frontier Fiber 7 Gig
vs
Verizon Fios
Gateway Device Type

Frontier Fiber 7 Gig's gateway device type is a separate modem and router, while Verizon Fios uses an ONT Gateway. Frontier Fiber 7 Gig separates functions, potentially allowing for more customizable setups.

Identifies the type of gateway hardware setup.

Ethernet Port Speed

What is the Ethernet port speed?

10 Gbps 0 Votes
Frontier Fiber 7 Gig
1 Gbps 0 Votes
Verizon Fios

Frontier Fiber 7 Gig
vs
Verizon Fios
Ethernet Port Speed

Frontier Fiber 7 Gig's Ethernet port speed is 10 Gbps, which is significantly faster than Verizon Fios's 1 Gbps. Frontier Fiber 7 Gig supports much higher wired network speeds.

Maximum speed supported by the Ethernet ports.

WiFi Standard

What WiFi standard is supported?

100 Frontier Fiber 7 Gig 1 Votes WiFi 7

63 Verizon Fios 0 Votes WiFi 6

Frontier Fiber 7 Gig
vs
Verizon Fios
WiFi Standard

Frontier Fiber 7 Gig uses WiFi 7 standard, a newer technology, while Verizon Fios uses WiFi 6. Frontier Fiber 7 Gig offers more advanced wireless capabilities.

The supported WiFi generation of the included hardware.

I want the latest technology in my home, especially for my network. Frontier offering WiFi 7 is a big draw for me, making it feel more future-proof and offering better performance than Verizon's WiFi 6. It's a clear upgrade.

See more

Modem Type

What is the modem type?

90 Frontier Fiber 7 Gig 0 Votes Fiber ONT

88 Verizon Fios 0 Votes Fiber ONT

The technology type of the modem provided or required for the service.

UPS/Backup Power Support

Does the hardware support backup power?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Whether the hardware supports battery backup or UPS integration.

Self-Install Hardware Kit

Is a self-install hardware kit included?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Indicates whether a do-it-yourself installation kit is included.

Installation & Setup 12

Installation Type

What is the installation type?

60 Frontier Fiber 7 Gig 0 Votes Professional

28 Verizon Fios 0 Votes Professional

Defines how the service is installed.

Installation Fee

What is the installation fee?

80 Frontier Fiber 7 Gig 0 Votes $0

0 Verizon Fios 0 Votes $0

Frontier Fiber 7 Gig
Frontier Fiber 7 Gig

The installation fee is $0, indicating that customers will not be charged for the initial setup of their internet service.

Verizon Fios
Verizon Fios

An installation fee of $99 is charged for setting up the service. This covers the cost of professional technician assistance and equipment setup.

Cost charged for the installation service.

Self-Installation Difficulty

What is the self-installation difficulty?

100 Frontier Fiber 7 Gig 0 Votes Easy

88 Verizon Fios 0 Votes Easy

Verizon Fios
Verizon Fios

The self-installation difficulty is rated as Easy, suggesting that most customers can set up their internet service without professional assistance. This can save time and money on installation fees.

Describes difficulty level of DIY installation.

Technician Entry Requirement

Does installation require technician entry?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Frontier Fiber 7 Gig
Frontier Fiber 7 Gig

Technician entry is required for installation or certain service appointments, ensuring proper setup and maintenance by qualified personnel.

Indicates whether a technician must enter the customer’s home.

Wiring Requirement

What is the wiring requirement?

80 Frontier Fiber 7 Gig 0 Votes Fiber Drop

68 Verizon Fios 0 Votes Fiber Drop

Verizon Fios
Verizon Fios

The service requires a Fiber Drop for connection, indicating the use of fiber optic cables directly to the premises. This type of wiring provides high-speed and reliable internet.

Type of wiring needed for installation.

Installation Duration

What is the installation duration?

60 minutes 1 Votes
Frontier Fiber 7 Gig
180 minutes 0 Votes
Verizon Fios

Frontier Fiber 7 Gig
vs
Verizon Fios
Installation Duration

Frontier Fiber 7 Gig estimates installation duration at 60 minutes, much shorter than Verizon Fios at 180 minutes. Frontier Fiber 7 Gig offers a quicker setup process.

Total time required to complete installation.

I hate waiting around for technicians, so the installation duration is important to me. Frontier's quick 60-minute installation is far more appealing than Verizon's lengthy 180 minutes; I can get back to my day faster.

See more

Professional Installation Availability

Is professional installation available?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Indicates whether ISP provides technician installation.

Installation Appointment Wait Time

What is the installation appointment wait time?

7 days 0 Votes
Frontier Fiber 7 Gig

Who knows? 0 Votes Verizon Fios (Help us out by suggesting one!)

Frontier Fiber 7 Gig
vs
Verizon Fios
Installation Appointment Wait Time

Frontier Fiber 7 Gig has an installation appointment wait time of 7 days, but this information is unavailable for Verizon Fios. Frontier Fiber 7 Gig provides a clear expectation for installation scheduling.

Time customers must wait for a technician appointment.

Wall Drilling Requirement

Is wall drilling required?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Whether drilling or modifications are needed during installation.

Equipment Activation Method

What is the equipment activation method?

40 Frontier Fiber 7 Gig 0 Votes Technician Activation

8 Verizon Fios 0 Votes Technician Activation

How the provided equipment is activated.

ONT Placement Requirement

Is there an ONT placement requirement?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Whether specific placement of the Optical Network Terminal (ONT) is required for optimal service.

Setup Guide Quality

What is the setup guide quality?

100 Frontier Fiber 7 Gig 0 Votes Excellent

38 Verizon Fios 0 Votes Good

Frontier Fiber 7 Gig
vs
Verizon Fios
Setup Guide Quality

Frontier Fiber 7 Gig's setup guide quality is rated as excellent, while Verizon Fios's is rated as good. Frontier Fiber 7 Gig provides a superior self-setup experience.

Quality of instructions provided for installation.

Reliability & QoS 12

Uptime Percentage

What is the uptime percentage?

99 % 0 Votes
Frontier Fiber 7 Gig
99.9 % 1 Votes
Verizon Fios

Frontier Fiber 7 Gig
vs
Verizon Fios
Uptime Percentage

Frontier Fiber 7 Gig boasts an uptime percentage of 99%, slightly less than Verizon Fios's 99.9%. Verizon Fios claims a marginally higher network availability.

The percentage of time the network is operational.

Reliability is my top priority for internet service, especially for work and important calls. Verizon's 99.9% uptime truly outshines Frontier's 99%; that extra bit of consistency is crucial for uninterrupted service.

See more

Network Redundancy Level

What is the network redundancy level?

75 Frontier Fiber 7 Gig 0 Votes High

63 Verizon Fios 0 Votes High

The level of redundancy in the network to ensure service continuity during failures.

Infrastructure Age

How old is the network infrastructure?

5 years 0 Votes
Frontier Fiber 7 Gig
15 years 0 Votes
Verizon Fios

Frontier Fiber 7 Gig
Frontier Fiber 7 Gig

The infrastructure has an age of 5 years, suggesting a relatively modern and up-to-date network.

The age of the network infrastructure.

Outage Duration

How long do outages last?

1 hours 0 Votes
Frontier Fiber 7 Gig

Who knows? 0 Votes Verizon Fios (Help us out by suggesting one!)

Frontier Fiber 7 Gig
vs
Verizon Fios
Outage Duration

Frontier Fiber 7 Gig lists an outage duration of 1 hour, but this metric is unavailable for Verizon Fios. Frontier Fiber 7 Gig provides transparency on potential downtime.

The average duration of service outages.

SLA Availability

Is there an SLA available?

Yes 0 Votes Frontier Fiber 7 Gig

No 0 Votes Verizon Fios

Frontier Fiber 7 Gig
vs
Verizon Fios
SLA Availability

Frontier Fiber 7 Gig offers SLA availability, but this feature is unavailable for Verizon Fios. Frontier Fiber 7 Gig provides a service level agreement for performance guarantees.

Whether the service level agreement is available.

QoS Guarantee Level

What is the QoS guarantee level?

90 Frontier Fiber 7 Gig 0 Votes Very High

63 Verizon Fios 0 Votes High

Verizon Fios
Verizon Fios

The Quality of Service (QoS) guarantee level is High, ensuring that critical applications and services receive prioritized network bandwidth. This is important for activities like video conferencing and online gaming, where consistent performance is key.

The level of quality of service guaranteed by the provider.

Outage Frequency

How often do outages occur?

100 Frontier Fiber 7 Gig 0 Votes Rare

38 Verizon Fios 0 Votes Occasional

Frontier Fiber 7 Gig
vs
Verizon Fios
Outage Frequency

Frontier Fiber 7 Gig reports rare outage frequency, while Verizon Fios reports occasional outages. Frontier Fiber 7 Gig promises fewer service interruptions.

The frequency at which service outages occur.

Peak Usage Reliability

How reliable is the service during peak usage?

99 % 0 Votes
Frontier Fiber 7 Gig
100 % 0 Votes
Verizon Fios

Frontier Fiber 7 Gig
vs
Verizon Fios
Peak Usage Reliability

Frontier Fiber 7 Gig has a peak usage reliability of 99%, whereas Verizon Fios achieves 100%. Verizon Fios maintains perfect reliability during high-demand periods.

The reliability of the network during peak usage times.

SLA Compensation

Is there compensation for service interruptions?

Yes 0 Votes Frontier Fiber 7 Gig

No 0 Votes Verizon Fios

Whether the provider compensates for service disruptions.

Traffic Management Method

What is the traffic management method?

100 Frontier Fiber 7 Gig 0 Votes QoS

0 Verizon Fios 0 Votes None

Frontier Fiber 7 Gig
vs
Verizon Fios
Traffic Management Method

Frontier Fiber 7 Gig uses QoS for traffic management, while Verizon Fios does not specify a traffic management method. Frontier Fiber 7 Gig actively manages traffic for better performance.

How the provider manages network traffic to ensure quality.

Congestion Performance

How well does the network perform during congestion?

98 % 0 Votes
Frontier Fiber 7 Gig
95 % 0 Votes
Verizon Fios

Frontier Fiber 7 Gig
vs
Verizon Fios
Congestion Performance

Frontier Fiber 7 Gig's congestion performance is 98%, which is slightly better than Verizon Fios's 95%. Frontier Fiber 7 Gig maintains higher performance during network congestion.

The level of performance during high traffic periods.

Weather Impact Rating

How much does weather affect the service?

100 Frontier Fiber 7 Gig 0 Votes Low

88 Verizon Fios 0 Votes Low

The impact of weather conditions on the reliability and performance of the service.

Security & Privacy 12

VPN Compatibility

Is VPN compatibility supported?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Frontier Fiber 7 Gig
Frontier Fiber 7 Gig

The service offers VPN compatibility, allowing users to securely connect to private networks and encrypt their internet traffic.

Whether the provider supports VPN usage to encrypt user traffic.

Encryption Standard

What encryption standard is used?

100 Frontier Fiber 7 Gig 0 Votes AES-256

73 Verizon Fios 0 Votes AES-256, AES-128

The level of encryption used to protect data on the network.

Parental Control Availability

Is parental control available?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Whether the provider offers parental controls to monitor and restrict online content.

Anti-Malware Protection

Is anti-malware protection provided?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Frontier Fiber 7 Gig
Frontier Fiber 7 Gig

Anti-malware protection is included, helping to safeguard devices connected to the network from malicious software and cyber threats.

Verizon Fios
Verizon Fios

Anti-malware protection is included, offering a layer of defense against malicious software threats. This helps keep connected devices safe from viruses and other digital dangers.

Whether the provider offers anti-malware protection to secure the network.

Device-Level Protection

Is device-level protection available?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Frontier Fiber 7 Gig
Frontier Fiber 7 Gig

Device-level protection is available, offering security features directly on connected devices, such as antivirus or anti-malware scanning.

Whether the provider offers security features for individual devices on the network.

Traffic Logging Policy

What is the traffic logging policy?

40 Frontier Fiber 7 Gig 0 Votes Minimal Logs

88 Verizon Fios 1 Votes No Logs

The provider's policy on logging user traffic and data.

Privacy is a huge concern for me when choosing an internet provider. Verizon's 'No Logs' traffic logging policy is a clear winner over Frontier's 'Minimal Logs' for maintaining my digital privacy, it feels more secure.

See more

Firewall Support

Is there firewall support?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Whether the provider offers firewall protection for the network.

DDoS Protection

Is DDoS protection provided?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Whether the provider offers protection against Distributed Denial of Service (DDoS) attacks.

DNS Filtering

Is DNS filtering enabled?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Whether the provider offers DNS filtering to block malicious or harmful websites.

Account Security Features

What security features are in place for accounts?

75 Frontier Fiber 7 Gig 0 Votes Two-Factor Authentication, Password Protection

73 Verizon Fios 0 Votes Two-Factor Authentication, Password Protection

The security features in place to protect user accounts.

WiFi Guest Network Support

Is there WiFi guest network support?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Whether the provider offers support for setting up a guest WiFi network.

Privacy Policy Rating

How would you rate the privacy policy?

100 Frontier Fiber 7 Gig 0 Votes Excellent

21 Verizon Fios 0 Votes Good

A rating based on how well the provider respects and protects user privacy.

Customer Support 12

Mobile App Support

Is mobile app support available?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Verizon Fios
Verizon Fios

A dedicated mobile app is available for managing the service, allowing users to control settings, view usage, and access support from their smartphone. This provides convenient remote management.

Whether the provider offers a mobile app for managing the service.

Multilingual Support Availability

Is multilingual support available?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Whether the provider offers multilingual support for non-native speakers.

Average Resolution Time

What is the average resolution time?

2 hours 0 Votes
Frontier Fiber 7 Gig

Who knows? 0 Votes Verizon Fios (Help us out by suggesting one!)

The average time taken to resolve customer issues.

Chatbot Support

Is chatbot support available?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Whether the provider uses a chatbot to assist customers.

Knowledge Base Quality

How would you rate the knowledge base?

100 Frontier Fiber 7 Gig 0 Votes Excellent

63 Verizon Fios 0 Votes Good

Verizon Fios
Verizon Fios

The knowledge base quality is rated as Good, implying that users can find helpful articles and resources for self-service support. A strong knowledge base empowers users to resolve common issues independently.

The quality of the self-help resources provided in the knowledge base.

Support Availability Hours

What are the support availability hours?

100 Frontier Fiber 7 Gig 0 Votes 24/7

88 Verizon Fios 0 Votes 24/7

The hours during which customer support is available.

Support Channels

What support channels are available?

53 Frontier Fiber 7 Gig 0 Votes Phone, Email, Live Chat

45 Verizon Fios 0 Votes Phone, Live Chat, Social Media

The available channels for contacting customer support.

Technician Response Time

How quickly do technicians respond?

1 hours 0 Votes
Frontier Fiber 7 Gig

Who knows? 0 Votes Verizon Fios (Help us out by suggesting one!)

The time taken for a technician to respond to a support request.

Remote Troubleshooting Capability

Is remote troubleshooting available?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Whether the provider offers remote troubleshooting for technical issues.

Warranty Claim Process

What is the warranty claim process?

100 Frontier Fiber 7 Gig 0 Votes Simple

88 Verizon Fios 0 Votes Simple

The ease of the warranty claim process for customers.

Support Quality Rating

How would you rate the support quality?

25 Frontier Fiber 7 Gig 0 Votes Poor

88 Verizon Fios 0 Votes Excellent

A rating based on the overall quality of customer support provided.

Customer Satisfaction Rating

How would you rate your overall satisfaction?

20 Frontier Fiber 7 Gig 0 Votes Poor

58 Verizon Fios 0 Votes Good

A rating based on overall customer feedback regarding service quality.

Contract & Policies 12

Early Termination Fee

What is the early termination fee?

35 Frontier Fiber 7 Gig 0 Votes $100

8 Verizon Fios 0 Votes $0

The fee charged if the contract is terminated before the agreed-upon date.

Service Trial Period

What is the service trial period?

30 days 0 Votes
Frontier Fiber 7 Gig

Who knows? 0 Votes Verizon Fios (Help us out by suggesting one!)

The length of time during which the service can be trialed.

Cancellation Policy

What is the cancellation policy?

100 Frontier Fiber 7 Gig 0 Votes 30 days

0 Verizon Fios 0 Votes None

The policy governing the cancellation of the service.

Auto-Renewal Policy

Is there an auto-renewal policy?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Whether the contract automatically renews after the initial term.

Rate Lock Duration

What is the rate lock duration?

24 months 0 Votes
Frontier Fiber 7 Gig
36 months 0 Votes
Verizon Fios

Frontier Fiber 7 Gig
Frontier Fiber 7 Gig

The rate lock duration is 24 months (2 years), guaranteeing that the monthly service price will remain unchanged for this period.

Verizon Fios
Verizon Fios

The rate lock duration is 36 months, meaning the introductory price or current rate is guaranteed not to change for three years. This provides financial predictability for customers.

The period during which the monthly rate is locked in.

Acceptable Use Restrictions

What are the acceptable use restrictions?

50 Frontier Fiber 7 Gig 0 Votes Fair Use

88 Verizon Fios 0 Votes Unlimited

Frontier Fiber 7 Gig
Frontier Fiber 7 Gig

The service operates under Fair Use restrictions, meaning while data might be "unlimited", excessive or abusive usage could lead to speed reductions or other network management actions.

Verizon Fios
Verizon Fios

Acceptable use restrictions are Unlimited, meaning there are no strict limitations on how users can utilize their internet service, beyond legal and ethical boundaries. This offers maximum freedom for online activities.

The rules or restrictions placed on how the service can be used.

Contract Type

What type of contract is offered?

100 Frontier Fiber 7 Gig 0 Votes No Contract

58 Verizon Fios 0 Votes Month-to-Month

The type of contract offered for the service.

Contract Duration

What is the contract duration?

24 months 0 Votes
Frontier Fiber 7 Gig
12 months 0 Votes
Verizon Fios

The duration for which the contract is valid.

Speed Guarantee Policy

Is there a speed guarantee?

Yes 0 Votes Frontier Fiber 7 Gig

No 0 Votes Verizon Fios

Whether the provider guarantees a specific internet speed.

Overdue Policy

What is the overdue policy?

65 Frontier Fiber 7 Gig 0 Votes Late Fee, Service Suspension

65 Verizon Fios 0 Votes Late Fee, Service Suspension, Account Termination

The policy regarding overdue payments and late fees.

Relocation Policy

What is the relocation policy?

50 Frontier Fiber 7 Gig 0 Votes Free

58 Verizon Fios 0 Votes Fee-based

The policy for moving the service to a new location.

Pause Service Option

Can the service be paused?

Yes 0 Votes Frontier Fiber 7 Gig

No 0 Votes Verizon Fios

Whether the provider allows customers to pause their service temporarily.

Additional Features & Add-Ons 12

Mobile Plan Bundle

Is a mobile bundle available?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Whether users can combine home internet with mobile plans

Loyalty Rewards

Are loyalty rewards offered?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Perks for long-term subscribers like discounts or upgrades

TV Bundle Compatibility

Is TV bundling supported?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Verizon Fios
Verizon Fios

The internet service is compatible with TV bundles, allowing customers to combine their internet and television services for a consolidated package. This often results in cost savings and simplified billing.

Whether the service can be bundled with TV packages

Smart Home Integration

Is smart home integration supported?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Verizon Fios
Verizon Fios

The service offers smart home integration capabilities, allowing it to connect and interact with various smart devices in your home. This can enhance convenience and control over your connected environment.

Support for ISP-provided smart devices or automation

Gaming Optimization Feature

Is gaming optimization available?

Yes 0 Votes Frontier Fiber 7 Gig

No 0 Votes Verizon Fios

Frontier Fiber 7 Gig
Frontier Fiber 7 Gig

Gaming optimization features are available, which can include specialized routing, QoS settings, or low-latency profiles to enhance online gaming performance.

Enhancements for lower ping or optimized routing

Static IP

Is a static IP available?

Yes 0 Votes Frontier Fiber 7 Gig

No 0 Votes Verizon Fios

Whether a static IP can be added to the service

Public IP

Is a public IP available?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Whether the account receives a true public IP address

Web Hosting Add-On

Is web hosting offered?

Yes 0 Votes Frontier Fiber 7 Gig

No 0 Votes Verizon Fios

Ability to add basic hosting or website space

Email Account Add-On

Are email accounts provided?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Whether ISP provides email accounts as an add-on

Cloud Storage Add-On

Is cloud storage offered?

Yes 0 Votes Frontier Fiber 7 Gig

No 0 Votes Verizon Fios

Optional cloud storage service bundled with plan

Phone Bundle Compatibility

Is phone bundling supported?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Whether internet can be bundled with VoIP or phone service

Seasonal Promo

Are seasonal promos available?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Whether the ISP regularly offers seasonal discounts or promos

Billing & Account 11

Payment Methods

Which payment methods are supported?

45 Frontier Fiber 7 Gig 0 Votes Credit Card, Debit Card, Bank Transfer

53 Verizon Fios 0 Votes Credit Card, Debit Card, Bank Transfer

Ways customers can pay their bill

Auto-Pay

Is auto-pay supported?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Whether automatic payments are available

Bill Transparency Rating

What is the bill transparency rating?

80 Frontier Fiber 7 Gig 0 Votes High

38 Verizon Fios 0 Votes Medium

How clearly the bill shows charges and fees

Tax & Fee Breakdown Detail

How detailed is the tax & fee breakdown?

60 Frontier Fiber 7 Gig 0 Votes Standard

38 Verizon Fios 0 Votes Standard

How clearly taxes and fees are itemized

Subscription Management Tools

Are subscription management tools provided?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Tools to modify plans, add-ons, or upgrades

Paperless Billing

Is paperless billing supported?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Whether users can opt for digital-only bills

Billing Cycle

What is the billing cycle?

100 Frontier Fiber 7 Gig 0 Votes Monthly

0 Verizon Fios 0 Votes Monthly

Frontier Fiber 7 Gig
Frontier Fiber 7 Gig

The billing cycle is Monthly, meaning customers receive and pay their bills once every month.

Verizon Fios
Verizon Fios

The billing cycle is Monthly, meaning customers receive and pay their bills once every month. This is a common and predictable payment schedule.

Defines how often customers are billed

Bill Notification Method

How are bill notifications sent?

40 Frontier Fiber 7 Gig 0 Votes Email

58 Verizon Fios 0 Votes Email, App Notification

Verizon Fios
Verizon Fios

Bill notifications are provided via Email and App Notification, offering multiple convenient ways for customers to stay informed about their statements. This helps ensure timely payments and reduces the chance of missing important updates.

How customers are notified about new bills

Promotional Price Duration

How long does the promotional price last?

12 months 0 Votes
Frontier Fiber 7 Gig
36 months 1 Votes
Verizon Fios

Length of time promotional pricing applies

Getting a good deal for a longer period is really important to me with internet plans. Verizon's 36-month promotional price duration is significantly better than Frontier's 12 months; it locks in savings for much longer.

See more

Price Adjustment Frequency

What is the price adjustment frequency?

33 Frontier Fiber 7 Gig 0 Votes Annual

0 Verizon Fios 0 Votes Rare

How often the ISP changes its pricing

Multi-Account Management

Is multi-account management supported?

Yes 0 Votes Frontier Fiber 7 Gig

Yes 0 Votes Verizon Fios

Ability to manage multiple accounts under one profile

Surveys

Because hot takes deserve votes.

Speed Performance

How fast is the internet connection you get with this Internet Service Provider?

Very fast — Over 1 Gbps
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Fast — 500 Mbps to 1 Gbps
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Average speed — 100 Mbps to 500 Mbps
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Slow — 50 Mbps to 100 Mbps
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Very slow — Under 50 Mbps
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios

Reliability

How reliable is the internet connection with this Internet Service Provider?

Very reliable — Almost no interruptions
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Reliable — Occasional brief interruptions
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Average reliability — Some noticeable interruptions
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Unreliable — Frequent outages
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Very unreliable — Constant interruptions
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios

Ease of Setup

How easy is it to set up the service with this Internet Service Provider?

Very easy — Quick and straightforward setup with clear instructions
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Easy — Simple setup, but may need some guidance
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Average — Requires some technical know-how to set up
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Difficult — Complicated setup process with unclear instructions
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Very difficult — Hard to set up and requires external help
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios

Pricing

How would you rate the pricing for this Internet Service Provider?

Great value for money — Affordable, with excellent performance
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Pretty good price — Reasonably priced for the service provided
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Fair deal — Reasonable pricing, but could be better
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Kinda pricey — Expensive for the service received
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Crazy expensive — Very high prices for what you get
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios

Data Allowance

How would you rate the data allowance offered by this Internet Service Provider?

Unlimited — No data limits or throttling
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Very generous — Large data allowance with high limits
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Fair allowance — Enough data for regular use, with occasional throttling
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Limited — Restricted data with potential overage charges
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Very limited — Very low data limit with frequent throttling or overage fees
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios

Network Coverage

How well does the network coverage perform in your area with this Internet Service Provider?

Excellent — Strong coverage in all areas, no dead spots
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Good — Reliable coverage in most areas, occasional weak spots
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Average — Fair coverage with noticeable gaps in certain areas
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Poor — Frequent connectivity issues in certain areas
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Very poor — Many areas with no service or very weak signals
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios

Additional Features

How would you rate the extra features provided by this Internet Service Provider?

Excellent — Provides a wide range of useful and innovative features
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Good — Includes several helpful features for enhanced service
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Average — Offers basic features, but lacks some extra functionality
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Poor — Few additional features, limited value
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Very poor — No extra features or functionality beyond the basic plan
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios

Latency

How would you rate the latency (ping) with this Internet Service Provider?

Very low — Under 10ms, perfect for gaming and real-time applications
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Low — 10ms to 30ms, good for most applications
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Average — 30ms to 60ms, okay for general browsing
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
High — 60ms to 100ms, noticeable delays in some activities
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Very high — Over 100ms, causes delays and issues with real-time activities
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios

Bandwidth Consistency

How consistent is the bandwidth with this Internet Service Provider?

Very consistent — Speeds are stable throughout the day and night
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Very consistent — Speeds are stable throughout the day and night
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Average — Speeds can vary depending on the time of day
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Inconsistent — Frequent slowdowns, especially during peak hours
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Very inconsistent — Regular fluctuations in speed, even during non-peak times
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios

Service Reliability During Peak Hours

How reliable is the service during peak hours with this Internet Service Provider?

Very reliable — No noticeable slowdowns or interruptions
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Reliable — Occasionally slower speeds, but still usable
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Average — Speeds significantly drop, but still functional
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Unreliable — Frequent disruptions and noticeable slowdown during peak hours
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios
Very unreliable — Service is nearly unusable during peak hours
0 Votes
Frontier Fiber 7 Gig
0 Votes
Verizon Fios

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